Clinical Account Manager – LA

Los Angeles, CA      ·       Full Time

Job Posting for Clinical Account Manager – LA at Omniscient Neurotechnology

Omniscient seeks an experienced, Clinical Account Manager to work in Los Angeles (CA)

About Omniscient

Omniscient Neurotechnology is the “Human Connectome Company”.

Headquartered in Australia, Omniscient is a pioneer in Human Connectomics, a field of neuroscience that investigates the structural and functional connections of the human brain. Such study is providing researchers and clinicians the tools to better understand and treat complex neurological and mental disorders in a hyper-personalized way.

Our technology uses routine MRI scans to produce personalized brain maps via patented cloud and machine-learning based processing techniques. Traits and abnormalities derived from an individual’s brain pathways can allow neurosurgeons, neurologists, psychologists, and psychiatrists the ability to make more accurate diagnosis and create personalized treatment plans for all brain-related disorders. 

Our products deliver these maps with enterprise-grade efficiency and usability, enabling broader access to vital subject-specific neurological insights. These insights are rapidly changing the research, diagnosis, and treatment of diseases such as depression, anxiety, dementia, chronic pain, cancer, schizophrenia, bi-polar disorder, ADD, ADHD, PTSD & TBI.

Since founding, we have grown exponentially and achieved several world-firsts, such as the development of the world’s first Connectomic neurosurgical planning platform to be cleared by regulatory bodies. Today, we are building the world’s most advanced repository of brain imaging data to facilitate researchers globally with the goal of using machine learning to explore the brain’s 100 billion connections. 

With continued development, we intend to improve the lives of billions with both medical and non-medical products and services that drastically change how the human brain is understood, treated, and even enhanced. 

To achieve our goals we have recruited a high-caliber team of professionals in Australia, USA, China, and Canada and are continuing to grow our team globally.

Senior Team

Dr. Michael Sughrue | Co-Founder, Director & Chief Medical Officer

Mike built one of the biggest neurosurgery practices in the US.  With over 230 articles published in scientific journals and as a world authority in the field of Connectomics, Mike brings an unrivalled understanding of the brain to the business of practical clinical outcomes.

Dr. Stephane Doyen | Co-Founder, Director, Chief Data Scientist & Chief Technology Officer

As the Head Data Scientist with top-tier consultants, Oliver Wyman, combined with a Ph.D. in neuroscience from Cambridge, Stephane is the ideal technical leader to develop our brain/machine-learning software.

Stephen Scheeler | CEO & Managing Director

Stephen headed up Facebook’s #5 market (ANZ) and was a pivotal figure in scaling Facebook from start-up to US$500 billion giant. Stephen brings the commercial software business leadership to execute our vision.

Brad Fernald |  Vice President – North America

Recognized in the medical device industry as a leader of driving clinical change through innovative neuroscience technologies, Brad brings over 15 years of experience in the most successful disruptive startups in the neurological device industry to lead our go-to-market vision in the Americas. 

Corey Dixon |  Vice President – Sales

Corey has over 20 years of medical device experience working across the range of large scale and small startup medical device companies focused in neurosciences. He brings solid leadership in building sales teams that are clinically focused and process oriented to achieve commercial excellence across hospital systems in the US market.

About The Role

It is a junior role and the ideal candidate would be a dynamic, self-motivated, tactical thinker with a proven track record of working and developing early adopters. As a sales professional, you will own your account, operate strategically to target accounts in depth, drive utilization, and grow your market. You will be working closely in collaboration with Regional Sales managers to hit aggressive growth targets and provide frontline customer support.

In a nutshell you will:

1) Support the pilot upload and onboarding process, principally in LA but will travel periodically to help with the other sites as they come line

2) Help with specific on the ground aspects of getting sites online (ie meeting with people at rads clinics or TMS clinics)

3) Build a referral network for the pilot clinics

As a key member of a cutting-edge machine learning driven tech start-up, we are looking for an individual who will own the concepts and become expert in this new space and contribute creative strategic ideas back into our business and technical teams.

 Key Requirements

• Must have a great hands-on track record of delivering support and sales in a start-up mentality
• Self-Starter that takes initiative, works with limited direction, customer focused mindset, and pursuing rapid growth mindset.
• Track record of technical and clinical support with Neurosurgeons, Neurologist, Neuro oncology, or other neuro care providers.
• Ability to convey very technical information with ease to a variety of customer stakeholders.
• Preferred background with either Neuronavigation systems or TMS Systems.
• Experience working in a team environment with shared responsibilities across sales and support.
• Strong interpersonal and presentation skills, along with the ability to communicate effectively with others at all levels of the organization.
• Ability to communicate effectively in a remote environment, including: Email communication, video conference, CRM system, ticketing systems.
• Ability to work independently with little or no supervision
• BA/BS degree in relevant major required.

 Responsibilities

• Drive utilization of Omniscient products in established accounts to maximize stickiness in accounts.
• Seek out new users in different service lines of brain healthcare.
• Work with hospital marketing department to increase awareness, patient referrals, and maximize ROI.
• Work and collaborate with Regional Sales Manager to hit regional sales goals.
• Support Omniscient products across multiple hospital departments including Surgery, MRI, IT, marketing, purchasing.
• Provide first line product support for customer trouble shooting.
• Ability to utilize tools to target effectively and find high profile targets in geography.
• Effectively manage transition of initial sale and installation to drive procedural volume and rapid adoption.
• Run business review with customer to establish value and business rapport.
• Introduce new technologies at accounts.
• Promote Medical education courses at local hospitals.

Perks & Benefits

• Competitive salary, plus ESOP plan
• Flexible and remote working – we value work-life balance
• Spa week (company-wide offsite at a cool location!)

Please click here to apply.