Web Delivery Manager (Contractor)

Operations   ·     San Francisco, CA     ·    Full time

The Position

Duties

• Responsible for the coordination and execution of multiple website/mobile-related projects ensuring consistency with brand strategy and business objectives
• Works in partnership with internal and external teams to deliver web projects on time and budget through effective management of the project timeline, issues, risks, dependencies, and deliverables
• Has a good understanding of web best practices including user experience, SEO, A/B testing, and website performance optimization
• Drives customer-centric service delivery, quality production, and optimization for impact and efficiency
• Maintains high-quality data in and leverage analytics to drive data-driven decisions
• Manages production agency/vendor management and UAT team to coordinate approval for launch
• Adheres to processes and standards for campaign management and assess operational metrics in order to prioritize work and develop business-focused recommendations
• Delivers Operational Excellence by identifying and implementing process improvements and informing standards that enable great customer experience
• Uses expertise to influence overall service roadmap and portfolio
• Tests pilots and drives adoption of new capabilities

Skills

• Deep familiarity with service production marketing technology, processes, and tools
• Experience with website management tools like AEM, Google/Adobe Analytics, JIRA, Confluence is highly desirable
• Digital marketing knowledge and experience in multichannel/digital marketing preferred
• Ability to apply data and analysis to drive decision making
• Strong project management skills to meet goals within constraints of time and budget
• Attention to detail to ensure quality and consistency of deliverables
• Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence
• Learning mindset and ability to identify/apply learning to other situations
• Experience in the software, CPG, pharmaceutical or biotech industry preferred

Education

• Bachelor’s degree
• 3-5+/5-8+ years experience working in digital/software marketing, web production, marketing technology, or marketing operations related functions
• 3+ years experience in digital marketing, preferably Web/Mobile

This is a Contractor assignment. The individual in this role will be employed by a third party, not by Genentech. 

Job Facts

•  Job Sub Category: Operations
• Schedule: Full time
• Job Type: Contractor
• Posted Date: May 18th 2021
• Job ID: 202105-112982

Please click here to apply.