Staff Software Engineer, Platform

Engineering – Platform Engineering      ·       Remote (United States)       ·       Full time

Our Company

At Cerebral, we’re on a mission to improve access to high-quality mental health care. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness. Since launching in January 2020, we have gone from a team of 5 to over 4,000 across the United States. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional patient outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent patient outcomes:

• 82% of patients report an improvement in their anxiety symptoms after using Cerebral.
• 75% of patients who report improvement in their depression see improvement within 60 days.
• 50% of patients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

How you will contribute:

• Delivery of full stack platform functionality supporting our Core Product that connects patients to clinicians
• Identify and lead technical initiatives to build clean, robust, and performant systems for Cerebral’s most critical and important healthcare data
• Lead a culture change initiative breaking down a monolith code base into domain-driven microservices. 
• Contribute to the design of software architecture and development of new features
• Mentor and oversee software engineers from diverse backgrounds to nurture a culture of ownership, learning, automation, re-use, and engineering efficiency through the use of of software design patterns and industry best practices
• Support what is built, including monitoring, performance tuning, and responding to incidents
• Contribute to the delivery of OKRs, work with the product team to define KPIs and meet SLAs

Our tech stack:

• Language: Ruby, NestJS, Reactjs, React Native, Python, Typescript, HTML, CSS
• Systems: AWS, Postgres, CircleCI

Skills you’ll bring:

• Experience being the most senior engineer on an mid sized engineering team (8 people) to deliver platform capabilities in a fast-paced environment
• Experience in building digital health platform/product/solutions
• Ability to break out a monolithic architecture into domain-driven components and services
• Ability to identify strengths and weaknesses of individuals in order to maximize team effectiveness; provide guidance to individuals when needed for coaching or mentoring
• Effectively communicate between teams and within teams in order to drive alignment and increase effectiveness on delivery
• Lead a full stack development directly delivering value to platform users using technologies like NestJS, AWS, Ruby, Typescript, Vue.js, React.js, etc. Does not need hands-on experience in all technologies.
• Experience with event driven messaging platforms such as Kafka.
• Proven ability to switch domains and tech stacks then add value on Day 1
• Mentor engineers with varying skill levels and experiences

About You:

• Passionate about adding value that changes people’s lives
• Understand regulatory aspect of building digital health technologies
• Quickly make low-level decisions while being patient and methodical with high-level ones.
• Command the room amongst the smartest and diverse set of individuals
• Curious, love to learn and to dig into new technologies and can pick them up quickly
• Demonstrate strong technical architecture and platform engineering skills along with the ability to switch between technology paradigms.
• Adept at prioritizing value and shipping complex products requiring coordination across multiple teams
• Love working with some of the best world-class engineers, product managers, and architects.
• Strive to excel, innovate and take pride in your work
• Work well with other leaders

Who we are (our company values):

• Client-first focus – Relentless focus on improving client experience & the quality of care
• Results and data-driven – Reach goals by making data-led decisions with measurable results
• Ownership – Accountable for hitting our goals & delivering on commitments
• High velocity – Strong bias for action, enabling us to quickly adapt & win in a fast-changing market
• Mission-drive experimentation – Iteratively experiment with new ideas, products, & services to help advance our mission
• Lead with empathy – Demonstrate the same level of compassion for one another as we show for our clients
• Deep, hands-on leadership – Leaders stay connected to the details of their operations & believe no task is beneath them

What we offer: 

• Mission-driven impact:
  • Shape the future of the #1 largest and fastest growing online mental health care company in the world
  • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
  • Join a community of high achievers who have a passion for promoting mental health

• Path to develop & grow:

• Bi-annual performance reviews & opportunities for promotions – as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you

• Remote-first model: Work virtually from anywhere in the US (unless the role is location-bound)

• Competitive compensation & benefits:
  • Total compensation includes equity/stock options for HQ Operations
  • Medical, Dental, Vision, Life and Disability Insurance, and 401k provided to eligible employees
  • Unlimited PTO – we encourage taking the time you need to relax and recharge
  • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
  • $200 work-from-home setup reimbursement

• Culture & connectivity:
  • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
  • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
  • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Please click here to apply.