At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

NEUROPACE, INC. IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, NATIONAL ORIGIN, MARITAL STATUS, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION OR AGE.

Sr. Systems Administrator

IT       ·          San Francisco Bay Area      ·          Full time

Based in Mountain View, CA., NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy by reducing or eliminating the occurrence of debilitating seizures. Its novel and differential RNS System is the first and only commercially available, brain-responsive platform that delivers personalized, real-time treatment at the seizure source.

At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

We are currently seeking a Senior Systems Administrator to join our team. This individual is responsible for establishing/evaluating/improving appropriate systems and management processes.  They will also be the lead administrator for our virtualized infrastructure: Office 365, disaster recovery, backup solutions, system administration, upgrades, patching, and monitoring.  They should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent problem-solving skills. This is a HYBRID position and this individual must be able to commute to the Mountain View office a few days a week.

Key Responsibilities

• Monitor all installed systems and infrastructure
• Install, configure, test, and maintain operating systems, virtual environments, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability, including ownership of backup, disaster recovery, and other redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Provide 2nd and 3rd level support and provide technical direction to support staff, including documentation and training
• Liaise with vendors, management, and IT personnel for problem resolution
• Maintain security standards consistent with requirements of law, regulation, and policy, including HIPAA
• Successful completion of required compliance related training within prescribed timelines
• Communicate well and fluidly using text-based forms of communication (Email, SMS, IM)
• Other duties as assigned

Requirements

• Experience with Microsoft Windows server/workstation environment administration
• Linux Systems Administration
• VMware vSphere 7 and VCenter (Must be able to perform upgrades, patch management and other maintenance tasks)
• Storage technologies and connectivity (BLOCK, NFS, RAID, NAS)
• Firm grasp of DNS, DHCP, and VPN management
• Experience configuring, maintaining, and using certificates
• Email/Exchange/Outlook/SMTP in a hybrid O365 environment
• Manage M365 products and services, including Azure AD and Exchange in a hybrid environment
• Manage AWS environments including security and management
• Better than average grasp of networking equipment, topologies, limits, and functions
• Experience with configuring system imaging, and patching
• Experience with Backup, BCP/DR solutions and architecture
• SAML, MFA, and other modern authentication techniques
• Administer third party services and products, including Mimecast and Okta
• Experience with disaster recovery solutions and testing

Experience

• Bachelor’s in CS or related degree, with 5 years in a System Administration role
• Experience with compliance, audits, in the med-tech industry (Optional but desired)
• Experience with ITIL/ITSM systems (Optional but desired)
• Desired certifications: MCSE, CCNP, O365, M365

Benefits

• Medical, Dental & Vision Insurance
• Voluntary Life
• 401K
• RSU
• 529 plan
• ESPP Program
• Health & Wellness Program
• Generous Paid Time Off plus eleven paid holidays
• FSA & Commuter Benefits

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

San Francisco and Los Angeles applicants: The Company will consider for employment qualified applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance in Hiring Ordinance or the San Francisco Fair Chance Ordinance (as applicable)

PRIVACY NOTICE:  NeuroPace takes its responsibility to protect your personal information seriously, and it uses reasonable safeguards to avoid unauthorized use or disclosure of it, and inadvertent loss or impermissible alteration of it.  NeuroPace complies with all applicable federal and state laws and regulations that govern the handling of your personal information.  If you would like more detailed information on NeuroPace’s privacy policies, please refer to neuropace.com/privacy/ for reference.  NeuroPace retains candidate resumes and applications in its files for future reference and/or consideration for other available job postings.  If you do not wish for your resume and applications materials to be retained in NeuroPace files, or wish to obtain a listing of any personal information that NeuroPace has stored about you, please contact us at privacy@neuropace.com. 

Please click here to apply.