Research Support Engineer

Salt Lake City, Utah, United States           ·         Full time

Are you looking to join a team of smart, motivated, and compassionate people who love what they do? 

Are you interested in having a lasting positive impact on health restoration and the improvement of human potential?  

Are you up for the challenge of building life-changing implantable medical devices to support neuroscience/neurotechnology research? 

If you answered yes, you may be a perfect match for Ripple!

The Opportunity  

Ripple currently has hundreds of customers in academia, industry, and abroad who require help configuring, debugging, and programming their Ripple hardware and software to conduct groundbreaking neuroscience research. We are looking for a passionate, high-energy, hardworking Research Support Engineer with excellent interpersonal skills to help those customers (and to support our badass sales team too!)

To be successful in this job, you will need to be comfortable having an opinion, and you will need to be able to communicate your opinion in a collaborative way. You will also need to be comfortable wearing many hats – from programming to system debugging, to prototyping, and running experiments. You will also work directly with our sales and engineering teams. 

This is a full-time, salaried position starting as soon as possible. This position is required to be on-site at our office in Salt Lake City, Utah due to the need to utilize specific, custom engineering equipment to perform core duties. Occasional hybrid work (from Salt Lake City) will be permitted after an initial training period.

At this time, Ripple is unable to sponsor employees requiring a visa; however, we encourage all to apply in the event that these circumstances change in the future. 

Responsibilities include but are not limited to:

• Communicate with customers about their experimental setups and ask insightful questions to figure out the root cause of issues.
• Debug experimental setups from electrical grounding to hardware/software configurations and more.
• Adequately convey your thoughts/ideas via various communication mediums (email, phone, video chat, in-person, etc.)
• Interpret, describe, and design the basic pinout interfaces between input and output devices.
• Analyze high channel-count, large duration, time-synchronized electrophysiological data signals (EEG, ECoG, LFP, Multi-Unit Activity, etc.)
• Aid in Return Merchandise Authorization (RMA) process for products in the field.
• Collaborate with engineering, manufacturing, and regulatory to help with our sales efforts, prototyping/debugging, and pipeline management.
• Perform verification and validation testing on new device iterations and software updates.
• Travel (up to 20%) worldwide to install newly purchased systems, address technical issues, and/or exhibit products at conferences and trade shows
• Provide training to customers globally both remotely and on-site on the use of our hardware and software products.

Key Qualifications 

• A Master’s degree in bioengineering, biomedical engineering, computer science, neuroscience, or related technical field, or a Bachelor’s degree in one of the above fields with at least 3 years professional experience working with electrophysiology systems.
• 2+ years experience using multi-channel electrophysiology systems.
• 2+ years programming in MATLAB, Python, or similar languages.
• 1+ years experience debugging electrophysiology systems (commercial or custom).
• Exceptional interpersonal skills including the ability to communicate with professionals of varying backgrounds (doctors, scientists, clinicians, and engineers).

Desired Qualifications

• Signal processing and/or machine learning experience (looking at frequency spectrum, coherence, spike sorting, using PCA, etc.) 
• PhD in bioengineering, biomedical engineering, computer science, neuroscience, or related technical field.

About You 

• You excel at balancing competing priorities without compromising the quality of work.
• You identify problems and drive to solutions to get things done right.
• You have deep reserves of grit and optimism; we need someone who doesn’t get defeated easily and steps up to challenges with a positive outlook.
• You think ahead of the next step and you consider how your work impacts others downstream.
• You are eager to learn and unafraid of asking questions.
• You anticipate needs before requests are made.
• You are super organized – you like to plan carefully, keep things tidy, and work efficiently!

Note: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described.

What We Offer 

• Competitive compensation 
• Comprehensive medical, dental, vision plans with 100% employer paid premiums for individual and family coverage*  
• Basic Life, AD&D plan with 100% employer paid premiums for individual and family coverage; option for Voluntary buy-up plans*
• 12 paid holidays*
• Paid vacation starting at 3 weeks; increases 1 day annually up to 6 weeks*
• 4 weeks of paid personal or supportive sick time, plus 4 weeks of paid parental leave*
• Retirement savings plan with employer match*
• Profit sharing plan*
• Professional development support 
• Snacks! 

*Benefits provided for Full Time employees working 30+ hours per week.

EEO Statement

Ripple Neurotech Ventures is committed to providing equal employment opportunities and does not discriminate on the basis of any protected class defined by the Equal Employment Opportunity laws. We take pride in having a diverse workplace, and will make reasonable accommodations to enable individuals with disabilities to perform this job.  

About Ripple Neurotech Ventures 

We are a global neurotechnology leader driving the future of neuroscience discovery and medical innovation with a mission to develop game-changing devices that restore health and advance human potential.  We are on the cusp of our next growth stage and in need of talented and passionate individuals (like you) to help us achieve our mission. 

We provide best-in-class products and services to the world’s top neuroscientists and medical device firms. Our products integrate cutting-edge hardware and software elements designed to read and write to the human nervous system. We work with leading neuroscientists to unlock the secrets of the human mind and with early-stage medical device companies to launch new products that treat a variety of serious neurological disorders. Ripple also conducts advanced scientific research for the US government, focused on building next-generation neurotechnology.  

Check out more at:  irismeddesign.com | rippleneuro.com | rippleneuromed.com | syncbionics.com