Senior DevOps Engineer (Multiple Positions)

Engineering – DevOps & Support     ·      Remote, United States     ·       Full time

Our Company:

At Cerebral, we’re on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January 2020, we have gone from a team of 5 to over 4,000 across the United States. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
• 75% of clients who report improvement in their depression see improvement within 60 days.  
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

We are looking for a Senior DevOps Engineer to join our growing engineering organization!

Who you are:

• 5 years experience as an infrastructure, software, DevOps, or site reliability engineer with a progressive career
• Profound capability of designing, implementing, deploying, securing, and maintaining reliable systems and processes across multiple environments
• Quickly make low-level decisions while being patient and methodical with high-level ones
• Constant curiosity and desire to learn and to dig into new technologies to pick them up quickly
• Demonstrate strong technical architecture and platform engineering skills along with the ability to switch between technologies
• Experience working in a rapidly growing organization
• Remain attentive to business value while shipping complex products requiring coordination across multiple teams
• Love working with some of the best world-class engineers, product managers, and architects.
  Work well with other leaders
• Strong desire to dissect existing systems to find better solutions with an eye toward maturing methods and best practices.
• Infrastructure as code, build automation, and release engineering expertise
• Test automation expertise
• Previous on-call experience
• Experience with healthcare or other high-security environments
• Develop and maintain infrastructure as code with Terraform
• Strong experience working with containers and kubernetes
• Coding skills to support and debug infrastructure-as-code work
• Provide infrastructure expertise to software teams during design and development
• Lead incident management processes such as blameless retrospectives 
• Experience working in a lean agile environment

Bonus points if you have…

• Background in supporting Kafka (MSK, Confluent, connectors) as we move more services to an event driven architecture
• Background in transforming monolithic applications into microservices
• Experience with healthcare or other high-security environments
  • HIPAA, SOC, or HITRUST compliance

Our tech stack:

• Languages: Ruby, ReactJS, React Native, Python, Typescript, Terraform
• Systems: AWS, Postgres, Github Actions, Kubernetes, AWS Lambda, Datadog, Kafka

How your skills and passion will come to life at Cerebral:

• Work with Kubernetes, AWS, Terraform, and CI systems
• Improve the developer experience by continuously improving build and test automation processes
• Work with security teams and developers to build security solutions and harden systems
• Design and implement release, rollback, and disaster recovery automation
• Build and release reliable, stable products across several platforms and initiatives
• Engage cross-functionally with several departments
• Demonstrate a mix of intelligence, integrity, domain knowledge, verbal agility, and diplomacy which allows you to rapidly earn the trust of engineers and product management leaders
• Own the delivery of OKRs, work with the product team to define KPIs and meet SLAs
• Define production-ready best practices, working with software leaders to create training materials
• Be eager to share different perspectives with your teammates to devise the best solutions
• Help design and implement software and process ‘guard rails’ to allow increased developer self-service functionality and standardization across the organization
• Facilitate organization use of observability tooling (DataDog, etc.) to improve incident response, set SLOs, and manage error budgets
• Research new technologies, analyze and help choose appropriate vendors to facilitate development projects.

Who we are (our company values):

• Client-first Focus – relentless focus on advancing the quality of care, clinical experience, and patient safety
• Ethics & Integrity – do what is right and demonstrate ethical principles, even when no one is watching
• Commitment – accountable for fully delivering on commitments to our clients and each other
• Impact & Quality – make a positive impact and deliver high quality outcomes, based on data and evidence
• Empathy – act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
• Collaboration – achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
• Thoughtful Innovation – continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

What we offer: 

• Mission-driven impact:
  • Shape the future of the #1 largest and fastest growing online mental health care company in the world
  • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
  • Join a community of high achievers who have a passion for promoting mental health
• Path to develop & grow:
  • Bi-annual performance reviews & opportunities for promotions – as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
• Remote-first model: Work virtually from anywhere in the US
• Competitive compensation & benefits:
  • Total compensation includes equity/stock options
  • Medical, Dental, Vision, Life Insurance, and 401k provided to all employees
  • Unlimited PTO – we encourage taking the time you need to relax and recharge
  • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
    • $200 WFH reimbursement
• Culture & connectivity:
  • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
  • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
  • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

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Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

Please click here to apply.