IT Specialist / Application Specialist – Global Technical Service (m/f/d)

      Germany_Munchen_Lindberghstrasse 25       ·       Full time

Location: Germany_Munchen_Lindberghstrasse 25
Time type: Full time
Job requisition ID: JR-10389

Join us today and make a difference in people’s lives!

IT Specialist / Application Specialist – Global Technical Service (m/f/d)          

Position Summary

The Interoperability IT Specialist will be an integral member of the Global Technical Service Team, responsible for supporting the bi- directional integrations for the LivaNova products, working in close collaboration with the technical field service team.        

Essential Job Functions

• Daily activities: integrations, programming activities, building & maintaining interface mapping tables, Perfusion system configuration, Customization of pdf Reports by mean of Reporting tools and Queries in SQL DB, SQL query generation, synchronization, and technical support of all interoperability infrastructure topics. 2nd Line Support for our Technical Field Service teams at a Global level
• First contact and project support for integration with EMR and HIS providers, including 3rd Party suppliers for EMR integration
• Supports creation of Technical Service Documents such as Service Manual, Installation Procedures, and related Training Material                                                            
• Define and create programs, templates, and processes for deployment of current and future LivaNova products into the hospital IT infrastructure and provide needs and requirements for device serviceability to product design team.
• Uses advanced analytical, technical, and conceptual skills to support the development of system solutions for interface processing
• Write detailed, accurate interface specifications and other documents for both a technical and management audience
• Work confidently and effectively with data providers, systems administrators, and Product Development team                                               

Requirements                                                                                      

• You have completed university studies in business informatics, computer science or a comparable specialist training course in a relevant field
• Some years of experience in healthcare IT, preferably in a hospital or health information exchange setting                                                                                    
• Strong experience in the field of IT in the hospital environment and/or medical device industry working directly with interfaces
• Good understanding of Industry 4.0 main topics (A.I., IIoT, Digital Twin, Preventive Maintenance, Big Data) and hands-on practice in IT services delivery in hybrid cloud environments
• Complete fluency in healthcare interoperability formats: HL7v2.X, FHIR
• Working experience in javascript
• Working experience in Interoperability middleware (e.g., MirthConnect)
• Comfort with integration infrastructure methods: REST, RESTful Services, API, XML, JSON, Azure, GCP and AWS 
• Advanced experience in integration to common healthcare recipients: HIS / EHS / MDIP and clinical registries
• Working experience with Microsoft Windows, Firewalls, Microsoft SQL Server, Microsoft SQL query generation, data warehousing, and business intelligence tools
• Experience with CCD and C-CDA documents strongly desired
• Excellent knowledge of English, written and spoken; any other language is an asset
• Experience in working and communicating with IT hospital stakeholders
• Identifies and resolves system and procedural problems quickly and communicates to management and/or affected customers
• Organizational agility, able to work cross-functionally and globally to achieve business outcomes
• Customer-oriented mentality
• Self-disciplined; caring for details and capable to trade-off between valuable details and nice to have ones
• Follows strictly standard operating procedures
• Team player as well as capable to work independently
• Willing to be deployed internationally (25%+ of total working time

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Background Checks at LivaNova:

Upon successful completion of the hiring process an offer may be extended. Please note, LivaNova reserves the right to conduct background investigations and/or reference checks on all its potential employees, where permitted by local legislation. This offer therefore, is contingent upon a clearance of such a background investigation and/or reference check, and can be rescinded, where permitted by local legislation, based upon data received in the background check and/or refusal to cooperate with or any attempt to affect the results of this check.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Please click here to apply.