Benefits Manager

People – Human Resources        ·        Remote, United States       ·       Full time

Our Company:

At Cerebral, we’re on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January 2020, we have gone from a team of 5 to over 4,000 across the United States. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
• 75% of clients who report improvement in their depression see improvement within 60 days.  
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

Cerebral is looking for an experienced Benefits Manager to join our People team! This is a remote position that will own design, implementation, administration, and change management around employee benefits and absence programs.  The successful candidate is agile, a self-driven collaborator with a can-do positive attitude, comfortable working cross-functionally and as part of a remote/distributed team. This role reports to a Director of Total Rewards and may eventually have managerial responsibility.

Who you are:

• Minimum of 5 years of hands-on experience managing employee benefits and absence programs in a complex matrix organization and/or start-up environment
• Bachelor’s Degree required; Bachelor’s in Human Resources, Finance, Business Administration, or other quantitative discipline preferred
• Strong foundation and knowledge of principles & practice of HR including employment law & compliance requirements
• Professional certification (CEBS, SHRM-CP or SHRM-SCP, or similar) preferred
• Strong systems knowledge (UKG UltiPro a plus).  Hands-on experience with vendor integration and payroll
• Deep up-to-date knowledge of benefits- and absence-related compliance and associated reporting (NDT, Form 5500, ACA, FMLA, ADA, etc.)
• Hands-on experience with self-funded H&W arrangements (stop-loss, SLA, PBM, advice to pay, etc.)
• Strong project management, vendor management, employee relations, and effective verbal and written communication skills
• Strong analytical, problem-solving, and decision-making skills
• A strong business tool (e.g. Excel/Google sheets) skillset
• Workers Compensation, wellness, and global benefits experience are a plus
• Active participation with a professional association is a plus

How your skills and passion will come to life at Cerebral:

• Analyze, design, implement, and administer employee benefit programs, including H&W, 401(k), and wellness
• Maintain and look for opportunities to streamline associated policies, procedures, and compliance, HRIS and Payroll requirements and vendor integrations
• Seek opportunities to collect employee feedback, effectively resolve issues, and make real-time actionable recommendations  
• Lead periodic and ad hoc audits, including but not limited to enrollment, dependent eligibility, and compliance
• Participate in benefit surveys; perform research and analysis on market competitiveness, compliance, and employee benefit trends
• Consult and advise People Leadership Team making effective employee benefit decisions that enable Cerebral to attract and retain top talent, and ensure compliance and budgetary guidelines
• Support design and communication of annual open enrollment, new employee onboarding, and change management initiatives
• Responsible for benefits and absence compliance management, including but not limited to nondiscrimination testing, annual filings, reporting, and notices
• Proactively manage associated vendors, brokers, and consultants
• Identify and align on the right metrics / measurable results to report to senior stakeholders

The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below.  Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as geography, candidate’s qualifications, and supply and demand. Total compensation includes base salary and may include an annual performance bonus and equity/stock options. 

Base Salary Range: $104,000—$130,000 USD

Who we are (our company values):

• Client-first Focus – relentless focus on advancing the quality of care, clinical experience, and patient safety
• Ethics & Integrity – do what is right and demonstrate ethical principles, even when no one is watching
• Commitment – accountable for fully delivering on commitments to our clients and each other
• Impact & Quality – make a positive impact and deliver high quality outcomes, based on data and evidence
• Empathy – act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
• Collaboration – achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
• Thoughtful Innovation – continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

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Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

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