Account Manager Electrophysiology

Sales         ·        Amsterdam, NL; Remote in Country     ·       Full time

Boston Scientific’s hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible: Remote in Country
Onsite Location(s): Amsterdam, NL
Additional Locations: Netherlands-Amsterdam; Netherlands-Arnhem; Netherlands-Eindhoven; Netherlands-Kerkrade; Netherlands-Kerkrade; Netherlands-Maastricht; Netherlands-Nieuwegein; Netherlands-Rotterdam; Netherlands-Rotterdam; Netherlands-Utrecht

Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

This position is a key commercial role with Dutch Electrophysiology centers. Also acts as liaison between Marketing, Clinical and Customer service to identify and meet customer needs while increasing market share across the full portfolio in the evolving field of Electrophysiology for Boston Scientific. 

Your responsibilities include:

• Be accountable for EP sales and customer satisfaction of the full Boston Scientific EP portfolio by managing a selection of the 16 EP accounts in the Dutch market on a daily basis.
• Prospect and develop positive relationships with potential and existing healthcare professional customers and non-customers) (EP physicians, cathlab technicians, procedure planners, biomedical engineers and purchasers) in assigned accounts.
• Maintain open communication lines with current and prospective customers on programs, promotions and pricing trends.
• Establish, implement and monitor own account plans for assigned EP accounts based on BSC business objectives and customer needs.
• Secure and/or renew existing orders by coordinating communication on product availability, delivery dates, clinical and technical support and inventory levels between customers and Boston scientific customer service.
• Secures ongoing use of Boston Scientific solutions and field clinical support in scheduled EP procedures in assigned accounts, by intimate understanding of EP workflow and stakeholder requirements, in line with set targets.
• Work with customer service department (devices, disposable and capital equipment specialists) on a daily basis to ensure superior customer service and product use.
• Keep current on BSC new products or services being offered and give feedback to the corporate stakeholders on market receptivity, concerns or issues learned from the customers.
• Fully support the Quality Policy by building quality into all aspects of the incumbent’s work and by maintaining compliance to all quality requirements (including but not limited to being current on all training requirements for the incumbent’s position and documenting that training).
• Maintain an ongoing knowledge of all aspects of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence.
• Attend industry trade shows and clinical congresses as assigned, responsible for event follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence.
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed. Exerts skills on used systems and processes for account reporting and opportunity planning in salesforce.com
• Creates and maintains accurate overview of individual hospital cathlab equipment setups, indicates lifecycle times and replacement dates for existing equipment in order to ensure timely involvement of Boston Scientific in opportunities for renewal of own and replacement of competitor equipment.

What we are looking for:

• Working experience of 5 -10 years in cardiology in a sales or clinical support role with proven track record of success
• An appetite for commercial excellence and accountability
• Possessing an elaborate network amongst Dutch Electrophysiology stakeholders
• Higher Vocational level (HBO) education in a relevant field of healthcare or life sciences.
• Good knowledge of the cardiac anatomy, intracardiac signal interpretation, EP procedures, and being fully at ease in a cathlab environment.
• Excellent written, verbal and presentation skills
• Excellent relationship creation and retainment skills
• Creative and innovative thinking in meeting customer needs in a profitable manner.
• A pioneering mind and collaborative spirit to help build the Dutch EP team at Boston Scientific.

Requisition ID: 556671

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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