Service Operations Coordinator

US – Remote      ·       Full time

What you will be doing:

• Manage service calls/toll-free service line
• Provide daily administrative support and coordination to service team including parts handling, documentation
• Responsible for scheduling service appointments with customers
• Responsible for supporting all credentialing requests for customers & FS team
• Manage Field Service Reports for Customers
• Work with Data Analyst to Develop & Run Periodic Reports for service management
• Manage Sales Force & Install Base Data
• Proofreading FSRs and sending them to the customers

What you will bring:

• Bachelor’s Degree (preferred)
• Exceptional communication skills (verbal and written)
• Superior organizational skills & attention to detail
• High level of accountability & self direction
• Availability and willingness to work extended hours
• Technical proficiency (MS Office Suite, Excel, Word, PPT)
• Experience with customer install database management
• Sales Force experience
• Solid reporting experience
• Logistics experience – a plus

Successful candidate(s) will be required to comply with Insightec’s Vaccination Policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, national origin, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.

Please click here to apply.