Inside Outbound Sales Representative (Biotech)

Surrey, BC, CA          ·         Full time

Company Profile

HealthTech Connex Inc. (HTC) is a brain technology company focusing on cutting-edge innovations and services for rapid impact on health improvements and outcomes in neurological performance. With brain vitality as a premier focus, HTC provides translational neuroscience innovations to care and community sectors worldwide, bridging the gap between what’s capable in the laboratory and what’s available in the real world. Our mission is to revolutionize the way the brain is measured by transforming ground‐breaking research & development into solutions that can positively impact brain health around the world. (healthtechconnex.com)

Our business model is to MEASURE, TEST, and TREAT for optimal brain health. We accomplish this through our subsidiaries as follows:

• MEASURE – NeuroCatch Inc.: Our neuro-health technology company with an industry-leading medical device (the NeuroCatch® Platform) offers an objective evaluation of cognitive function, which is delivered in minutes at the point of care. (neurocatch.com)
• TEST – Centre for Neurology Studies: Our clinical trials group administers high-quality research services to advance healthcare innovations for a positive impact on brain health. (centreforneurologystudies.com)
• TREAT – Surrey Neuroplasticity Clinic: Our neurorehabilitation clinic focuses on comprehensive therapies using advanced, non-invasive brain technologies to help treat people with neurological conditions. (snpc.tech)

Our purpose is to Boldly Elevate People. Our core values are to be GREAT (Growth Mindset, Respectful, Elevates Others, Authentic and has True Grit). Work with us to positively impact a billion brains! 

Job Summary

Reporting to the Chief Commercial Officer, Sales Representative will be a self-starter, motivated and an enthusiastic individual. They will be responsible for generating leads, interfacing between marketing & sales team, supporting & planning, and organizing sales-related activities and functions. 

Responsibilities

• Strong phone presence and capability of making dozens of outbound calls per day. This is an inside sales role focused on outbound calls and emails. 
• Achieving regional sales targets on a quarterly basis in accordance with the annual corporate sales plan.
• Qualify, establish, develop, and maintain customer relationships for relevant accounts within the sales territory. These activities include lead generation, cold calling and prospecting, customer sales calls, appropriate telephone and email follow-up, and reporting.
• Create and implement appropriate strategies for developing new account business including the arrangement of specific promotions such as one-day table shows, national tradeshows, technical seminars, presentations etc., as requested by Director of Marketing and Chief Commercial Officer.
• Conduct presentations to multi-functional customer groups, including scientists, clinicians, purchasing, and others as appropriate.
• Report to the Chief Commercial Officer all relevant information relating to field activities, including customer feedback, competitive actions, etc.
• Keep abreast of relevant scientific papers and publications along with maintaining full technical knowledge and understanding of our products on an on-going basis.
• Develop and maintain the customer data base for all relevant accounts within the sales region.
• Provide market feedback on the competitiveness of our products on a continuous basis.
• Document all customer interactions in Salesforce.com.
• Develop and maintain a business plan to forecast and achieve sales goals.
• Other duties as required.

Qualifications and Experience

• Excellent written and oral communication, problem-solving and interpersonal skills.
• Minimum of 2-3 years’ experience in technical sales or account management.
• Ability to interact with various settings/audiences.
• Ability to travel as needed.
• Results oriented with high energy and self-motivation.

Preference will be given to someone who has: 

• Minimum of a bachelor’s degree from four-year a college or university (microbiology, biology, chemistry or biochemistry preferred).
• Experience with products and services in the Life Sciences industry.
• 2-3 years of experience in Clinical/ Medical Device Sales and Account Management.

The Finer Details

• This is a full-time position.
• We’re looking to fill two Sales Representative positions.
• You will be working out of our HealthTech Connex head office located at Unit 1009, City Centre 3, 13761 96 Avenue, Surrey 
• We work in a hybrid environment.

What We Offer

• The opportunity to work in a dynamic, innovative and technology-driven environment with an engaging and supportive work culture. We strive to “Boldly Elevate People” and are dedicated to supporting internal growth as we take on new challenges in exciting, and forward-thinking industries. As we grow, you will too. 
• We offer a competitive compensation package, including a generous base salary commensurate with experience, excellent extended health and dental coverage, Registered Pension Plan (RPP) matching, paid parking for all on-site staff, flexible vacation, paid time off, and employee stock options.
• Our head office comes with additional benefits! Enjoy the rooftop terrace patio with stunning mountain views, access to 24/7 on-site gym facilities, weekly in-house fitness classes, healthy (and, sometimes, not-so-healthy) office snacks, and cupboards filled to the brim with coffee. 

Our Commitment to Equity, Diversity, and Inclusion

HealthTech Connex is committed to creating a team of individuals where difference is celebrated and empowered. We vow that all qualified applicants will receive consideration for employment regardless to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. HealthTech Connex is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Applying an equity, diversity, and inclusion (EDI) lens to our hiring and succession planning practices ensures a rich company culture and allows us to live our core values to Be GREAT!