Clinical Sales Specialist (Finland)

Finland            ·           Full time       

Neuro Event Labs is looking for a Finland-based Clinical Sales Specialist. Our ideal candidate is an independent professional who is not afraid of interacting with doctors, is solution oriented and enjoys educating healthcare professionals about usage and benefits of new technologies. If you are looking to grow in the medical AI industry, keep reading!

Job and Company Overview:

At Neuro Event Labs, we’ll aim to give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, while tackling some of the most important health industry challenges facing a vulnerable patient population. With access to the latest educational tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in your personal growth and development – whatever your ambitions.

The Clinical Sales Specialist will develop a deep knowledge of Neuro Event Labs and our innovative video and audio AI-based seizure detection technology platform Nelli® and associated clinical data that enables a consultative educational selling approach. This position requires someone with a strong clinical aptitude and prior experience from selling innovative technologies to medical professionals and technical staff. The Clinical Sales Specialist knows how to organize their work and fill their calendar with customer meetings.

We are looking for someone who can build strong relationships with medical and technical staff with an aim to drive the acceleration of Nelli® utilization. The Clinical Sales Specialist supports all areas of epilepsy seizure monitoring cases, including pre-case planning and patient recommended diagnostic treatments. The Clinical Sales Specialist is a trusted advisor and seen as a clinical sales expert by the epilepsy care team and is expected to provide educational support on use-cases where Nelli® provides an alternate to traditional EEG monitoring. The Neuro Event Labs team is looking for high energy, driven, passionate people, looking to not just change jobs, but to have a daily impact on patient care as part of an amazing career! 

About the role:

• Neuro Event Labs provides a service to health care professionals aimed at improving patient flow, time to diagnostics, treatment and improving care of patients whose lives are touched by epilepsy.
• As a novel diagnostic tool, we need to ensure the implementation of our service at both new and existing client sites (clinics and hospital systems) is effectively executed.
• Clinical Sales Specialists work closely with the sales, marketing, and operations teams to ensure a smooth and efficient implementation of our service. This involves mapping out workflows, identifying key personnel within the client site and working with them to impact change. Our relationships with client sites are long term and building a strong partnership with them is key to successful adoption of our technology.
• Key activities include professional education, support for patient identification, indications for use, workflow optimization and onboarding.
• Neuro Event Labs’ commercial group is a team of passionate, focused, self-driven individuals where ownership, execution and accountability are qualities we hold in high regard. Successful candidates are driven by these principles and are excited to take on a new challenge.

Key Responsibilities:

• Responsible for training of the centers, physicians, and other related staff.
• Provide education on usability aspects of the device, device handling, connection and troubleshooting techniques related to the equipment.
• Provide professional education on appropriate patient selection to enhance diagnostic capacity.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical experience or user feedback.
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
• Plan and implement growth strategies within focused accounts in partnership with the Sales and Marketing teams.
• Help validate software and hardware updates in the field, identify new features for development when and if applicable.
• Regularly reviews clinical data and publications, clinical support activities, changes in the market and assigned accounts.

We are looking for:

• Bachelor’s Degree or equivalent in healthcare (e.g nurse, EEG technician or sleep lab professional)
• Clinical and sales experience
• Full proficiency: Finnish language
• Ability to communicate efficiently in English within Neuro Event Labs

Additional Skills:

• MS Office
• Good written and verbal communication skills, presentation, and interpersonal relationship skills
• Good problem-solving and critical thinking skills
• Prior experience of medical device utilization in patient care is necessary and experience about remote monitoring is beneficial
• Prior knowledge and understanding of epilepsy disease, diagnostics and treatment is a plus
• Basic understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to build productive internal/external working relationships
• Ability to provide training to a various healthcare professional and within the company

We promise:

• Challenging tasks to be solved in a highly regulated medical environment
• Meaningful work every minute of the day
• A caring team that believes in honest feedback
• Shared enthusiasm about a state of the art, innovative product
• Plenty of opportunities to learn

This is a full-time position. We offer a competitive salary and other benefits. You would be based in Finland (remote eligible). We value expertise, enthusiasm, and true commitment above all; the rest is negotiable.

If you have any questions, please contact us at careers@neuroeventlabs.com

Apply by sending your application and CV to careers@neuroeventlabs.com. We’d love to hear more about who you are and why this position is your next job!

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