Training Project Manager

Sales               ·            US-NC-Charlotte          ·          Full Time Regular

Overview

Neuronetics is committed to the ongoing training and development of our customers and sales team. To meet the growing needs of our educational programs Neuronetics is expanding and adding new members to the training team. We are seeking highly talented educators who will contribute to advance the development and success of our programs and strive to make the NeuroStar procedure a leader in neurobehavioral space. Our goal is to consistently provide our customers and sales force with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

The Training Project Manager will support the development of Neuronetics training strategies, with main responsibilities of co-creating sales training and clinical content; messaging, training presentations and treatment protocols for customers attending NeuroStar University. In addition, will perform medical assessments, training, and provide support for all NeuroStar education training initiatives.

Responsibilities

Supervisory Responsibilities:

• Works Closely with the Director of Sales Training and Customer Education and Sales Training
• Oversees a team of managers and analysts to ensure projects are completed on time and to specifications.
• Delegates work and assignments to team members based on expertise, work experience, and time constraints.

Duties/Responsibilities:

• Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.
• Outlines the tasks involved in the project and delegates accordingly.
• Conducts cost analysis, estimating expected costs for the project.
• Prepares and implements a budget based on estimates.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
• Addresses questions, concerns, and/or complaints throughout the project.
• Acts as a liaison between company, customers, and vendors.
• Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.
• Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in related field, which may include Computer Science, Business, or Engineering, required.
• At least three years of related experience required.
• PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Qualifications

Physical Requirements:

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.

Work Environment:

Most work is performed in an office-like setting. The noise level in the environment is usually low to moderate.

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.

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