Business Operations Specialist / Office Coordinator

Framingham, MA 01701           ·           Full time

We are currently searching for a Business Operations Specialist to join our team! We are seeking a highly motivated, enthusiastic, tech-savvy and creative individual who is detail-oriented and able to work well in a small office and entrepreneurial environment. We are looking for someone who would like to keep our office running smoothly, support our Scientific Leads/Business Development Managers in project-related tasks and assist with marketing efforts.

Primary Function

• The first point of contact for sales and inquiries, providing pricing and quotations.
• Oversight of sales process including order processing, fulfillment, data entry and management.
• Work closely with international manufacturers ensuring that each order has the paperwork required.
• Manage account payable and receivables reports, following up on overdue invoices.
• Prepare all shipments using FedEx and UPS.
• Develop content, plan, and write external newsletters to be distributed in a timely manner.
• Draft and distribute press releases and media alerts.
• Create presentation material for workshop, conference, symposium, and events as needed.
• Improve current marketing project inserts and add new ones accordingly.
• Update the website with press releases, blogs, and new project renderings or photos.
• Help execute marketing initiatives– internal events and product marketing.
• Customer support including but not limited to phone contact, emails, etc.
• Strong knowledge of Microsoft Office programs, CRM-SalesForce (data entry and track changes).
• Additional duties as determined by management.

Preferred Qualifications

• BA degree in marketing, communications, or related discipline.
• 2-4 years of digital marketing with extensive writing experience.
• Prior experience or involvement in medical devices distributorship preferred.
• Adaptive to SaleForce CRM Software is a must.
• Ability to work independently with extraordinary follow-through.
• Reliable, responsible and strong work-ethics.
• Clear and concise communications skills (both written and oral).
• Excellent interpersonal skills and ability to contribute energy, creativity, and humor to work.

Salary and benefit plan is competitive and commensurate to experience.

Job Type: Part-Time to Full-time

Jali Medical is an Equal Opportunity Employer and considers qualified applicants for employment regardless of age, color, religion, disability, veteran status, sexual orientation or any other protected class.

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