Membership & Engagement Manager

Washington, DC, US        ·        Full time Regular

About the job

About The Society For Neuroscience

Founded in 1969, the Society for Neuroscience (SfN) now has more than 36,000 members in more than 95 countries. Year-round programming includes the publishing of two highly regarded scientific journals, JNeurosci and eNeuro; professional development resources and career training through Neuronline¸ the Society’s home for learning and discussion; science advocacy and public policy engagement including annual Capitol Hill Day; and a variety of engaging public outreach efforts, led by the expanding and interactive collection of public-facing resources on BrainFacts.org. SfN’s annual meeting regularly attracts more than 30,000 attendees, representing 80 countries; 536 exhibiting companies; and close to 300 journalists.

SfN Exists To

• Advance scientific exchange;
• Support the neuroscience community;
• Educate and engage the public; and
• Advocate for the field.

Position Summary

The Membership & Engagement Manager is responsible for implementing all SfN membership and chapter activities to help us deliver on organizational goals and objectives, including the execution of SfN’s strategy for the engagement, recruitment, and retention of members around the globe.

Essential Job Functions

• Takes ownership and management of the Society’s individual and institutional membership data and functions related to SfN membership transactions via the association management system throughout the year.
• Oversees the development and implementation of member welcome, engagement, recruitment, and retention strategies in concert with SfN’s marketing and communications teams.
• Facilitates interdepartmental collaboration on member engagement, benefits utilization, messaging, and analysis.
• Manages and executes annual logistics and activities for the Society’s two volunteer committees specific to Membership Engagement – the Global Membership Committee and the Trainee Advisory Committee.
• Serves as an internal staff liaison between member advisory committees and the SfN teams that create the content and programming for our members.
• Executes, analyzes, and interprets member data related to membership sales and trends.
• Supports SfN leadership in the execution of activities with the Society’s global partners.
• Provides operational oversight of activities pertaining to the Society’s global network of chapters; ensures execution of annual events and procedures.
• Serves as a back-up to various membership operations functions needed to execute online sales and support membership.
• Manages relevant portions of the Operations & Volunteer Engagement team’s annual expense and revenue budget.
• Other duties as assigned.

Supervisory Responsibilities

• Supervises the Membership Operations Associate.
• Delegates effectively, communicates expectations clearly, and provides professional development opportunities.

Education And Experience

• Bachelor’s degree required; degree in non-profit management or business administration preferred.
• Minimum of 3 years’ professional experience managing multiple complex projects concurrently.
• Minimum of 2 years’ supervisory experience of junior staff or external project partners.
• Experience collaborating across teams and working and senior management staff.

Preferred Qualifications

• Experience collaborating and working with non-profit or association volunteers.
• Ability to motivate and empower team for success.
• Strong organizational, delegation, reasoning, and analytical skills.
• Very detailed oriented.
• Interpersonal skills with demonstrated poise, tact, and diplomacy.
• Ability to be discreet and confidential regarding work issues is essential.
• Comfortable working in a fast-paced setting with shifting priorities.
• Demonstrated team player, energetic, and self-motivated.
• Experience working with membership databases and AMS systems.

Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location:

Remote: Employees can work remotely as part of a 35-hour workweek with core hours from 10am-3pm Eastern time. A reliable high-speed internet connection is essential. Please note that travel will be required for SfN’s Annual Meeting in DC this November.

Physical demands

Benefits

• Comprehensive health plan through United Healthcare with a fully funded HRA up to $1,500, plus dental and vision coverage through MetLife
• Remote and hybrid work flexibility
• 40-52 days of annual paid time off based on tenure, including holidays, vacation, and sick leave
• 20 days of paid parental leave for new parents
• Retirement plans with employer contributions up to 8%
• Education assistance
• ASAE memberships
• Wellness and technology stipend
• Flexible Fridays
• Employee assistance plans
• Life and disability insurance
• Flexible spending accounts

How To Apply

Interested applicants may submit their cover letter and resume online via our Careers Page. Incomplete applications will not be considered. No phone calls/emails, please.

Equal Employment Opportunity (EEO) Statement

Society for Neuroscience provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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