Field Clinical Engineering Manager

R&D Management         ·          Brooklyn, New York, United States            ·          Full time

About Synchron

Synchron is a clinical-stage endovascular brain computer interface (BCI) company. Since 2012, the company has been developing a BCI platform that avoids the need for open brain surgery by using a minimally-invasive procedure. The Synchron Switch™ BCI received FDA Breakthrough Device Designation in 2020, and is currently in human clinical trials in the US and Australia.

The company recently announced an oversubscribed $75 million Series C financing round led by ARCH Venture Partners, with participation from Gates Frontier, Bezos Expeditions and other top-tier investors. The funds will accelerate product development, facilitate commencement of a pivotal clinical trial, and advance Synchron towards a first-in-class BCI market approval for the treatment of paralysis.

The Synchron Switch™ brain computer interface is implanted in the blood vessel on the surface of the motor cortex of the brain via the jugular vein, through a minimally-invasive endovascular procedure. Once implanted, it is designed to detect and wirelessly transmit motor intent out of the brain, restoring a capability for severely paralyzed patients to control personal devices with hands-free point-and-click. Synchron is a dynamic, multi-disciplinary and rapidly growing team.

Join our mission of developing a first-in-class commercial BCI for more than 100 million people worldwide with upper limb impairment. Help people with previously untreatable conditions regain connection to the world.

Team

The Field Clinical Engineering Manager is a cross functional leader that is a key interface between the field focused team and the internal organization.  This leader is responsible for the introduction and implementation of an implanted Brain Computer Interface (BCI) for clinical studies; support of research and development in evaluating concepts for development of a commercial-ready Brain Computer Interface (BCI) system; serving as a technical leader between the patient and their caregivers, engineering, clinical research, and commercial teams. Among these responsibilities, the highest priority is given to the support of clinical studies.

This manager will lead a team of field clinical engineers (FCE).  This leader will work with key organizational stakeholders to identify and align key priorities and translate that to field clinical work.  They will work closely with the FCEs to ensure success of the field clinical sessions and work with the cross disciplinary organizational partners to drive support for improvements and needs of the field clinical staff. 

This manager will be the first line of contact for the field clinical team and be able to provide hands-on, real time technical support to the field clinical team and engage key personnel in the organization to support deeper technical or clinical needs.  This manager will identify key needs for the success of the field clinical team including talent recruiting and development and developing training practices.  The manager will be responsible for advocating for that team as part of the internal leadership team.  This leader will be able to speak to issues seen in the field and work closely with cross functional partners for investigation or reporting needs. 

Responsibilities 

• Management and development of Field Clinical Engineers aligned with organizational needs
• Drive alignment of organizational priorities with respect to needs of field sessions
• Development and management of processes to ensure field clinical staff understands organizational needs and is supported in execution of organizational priorities. 
• Active engagement in troubleshooting and issue resolution with Field Clinical Engineers. 
• Management and triage of field feedback for regulatory, clinical, and product development needs
• Timely data collection, reporting, and dissemination, as applicable
• Ability to engage cross-functionally with R&D and commercial teams to provide inputs and improvements for product design
• Building a team to support future organizational needs including talent recruiting, development and development of training practices

Minimal Qualifications  

• Bachelor’s degree or equivalent practical experience in a scientific or technical field.     
• Experience interacting with patients and clinicians
• Experience working in a regulated industry
• Experience working in cross-functional teams.
• Ability to travel 50% of time
• Experience in leading field clinical engineering teams supporting execution of clinical trials and new product launches

Preferred Qualifications  

• 5+ years as a field clinical engineering with active implantable medical devices
• Field clinical engineer experience for a new therapy or indication
• Degree in electrical/biomedical engineering or related technical field 
• Experience with brain computer interface, neuromodulation, or similar therapy
• Industry experience with medical technology in a regulated environment
• Experience working in a cross-functional team
• People management and project management experience
• Experience working with patients and caregivers in end-of-life care settings  

Salary Range: $140-150k

Location: Brooklyn preferred; however, remote US-based will be considered.

Please click here to apply.