Information Technology Administrator

Administrative              ·               Austin, Texas Metropolitan Area (On site)               ·            Full time

About the job

We are seeking a highly skilled and experienced IT Administrator to join our dynamic team and support the organization’s technology infrastructure. The ideal candidate will have experience with network as well as end-user support including a proven track record of successfully managing and optimizing IT infrastructure. As an IT Administrator at Paradromics, you will play a pivotal role in ensuring the smooth operation of our organization’s technology environment, supporting end users, and ensuring data security. If you are a proactive, tech-savvy professional who enjoys problem-solving and staying up to date with IT trends, we want to hear from you.

Responsibilities

• Provide technical support for hardware and software issues, including troubleshooting, repairs, and software installations on employee devices in a timely and professional manner
• Provisioning computers and software for new or existing users
• Serve as administrator for various systems to create, modify, and deactivate user accounts, manage permissions, and ensure proper access control to company resources
• Support end users as needed on both Google and Office 365 Suites
• Provide after-hours support as needed
• Manage and maintain the company’s network infrastructure, including switches, routers, firewalls, and other hardware to ensure reliable and secure connectivity for all corporate users
• Develop and implement IT policies and procedures to support the operational needs of the organization
• Maintain and enforce security and backup strategies/policies
• Manage software updates, patches, and system upgrades to keep all systems up-to-date and secure
• Maintain an inventory of IT assets and manage procurement as needed
• Interact with IT vendors, negotiate contracts, and oversee vendor relationships to ensure service quality and cost-effectiveness
• Assist with building and facility management requests, including the buildout of new facilities
• Collaborate with team members on various IT projects

Qualifications

• Bachelor’s degree in information technology or related field, preferred
• A minimum of 5+ years of experience as an IT Administrator or similar role
• Experience in the administration of Google Suite and Microsoft 365 Suite
• Strong knowledge of network protocols, systems administration, and cybersecurity
• Strong technical skills, with proven ability to troubleshoot and resolve complex IT issues
• Experience supporting computer systems tied to scientific and production equipment and machinery
• Excellent communication skills, with the ability to explain technical concepts to non-technical team members
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to adapt to change quickly with a willingness to learn new technical skills
• Strong organizational skills, with the ability to prioritize tasks and work independently
• Certifications such as CompTIA A+, Network+, Security +, and VMware Certified Professional are a plus

Paradromics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Please click here to apply.