Job Title: Senior Scientific Consultant
Location: Brain Vision, LLC at 2700 Gateway Centre Blvd., Suite 600, Morrisville, NC 27560

Job Duties:

Act as Subject Matter Expert (SME) for all customer technical support related to ACTICHAMP, EEG Systems in General, EEG Amplifiers, various Electrode Technology, NIRS devices, motion capturing systems, and combining all of these to work together. Create manuals for team members and how-to guides for customers to assist with troubleshooting equipment issues ACTICHAMP, EEG Systems in General, EEG Amplifiers, various Electrode Technology, NIRS devices, motion capturing systems. Act as the distributor of the company’s products: R-NET, ACTICAP (CAPs and Electrodes), ACTICHAMP, BRAINAMP Family, QUICKAMP, VAMP, LIVEAMP. Collaborate with members of the sales, support and logistic teams. Build rapport and positive team relationships to achieve outstanding performance. Acquire new customers through sales leads. Develop existing customer relationships by means of knowledge and well-informed consulting, product demonstrations, and technical installation. Conduct customer consultations to demonstrate the optimal usage of company products. Evaluate and test new products (hardware and software) such as newly released EEG Amplifiers in an MR Environment; integration of ultra portable EEG Amplifiers and highly noise resistant electrodes in combination with motion capturing system; in the real and virtual reality environment. Independently plan and execute user workshops and presentations for product training. Attend market specific conferences to increase the company’s visibility and reputation; create and maintain customer contacts; evaluate product development needs. Monitor quality assurance; provide feedback to the CEO to improve products and customer service strategies. Conduct customer contact with proper friendliness and seriousness; communicate apparent or likely problems in a scientifically founded, respectful manner. Reply to all support and sales requests within 24 hours. Increase product and service quality; specify any anticipated problems or need for improvements in the provided databases, either during or by the end of the customer contact. Ensure batteries with lasting capacity; gel with optimal consistency in different environments and in combination with different electrode material; assembling best and easiest CAP applications and montages; usability and functionality in user’s opinion with feedback from customers; communicating manual improvements as well as software interface usability.

Requirements:

• • Master’s degree (in Neurophysiology, Sports Science, or a science related degree plus two (2) years of consulting experience in the field of Noninvasive Neurophysiology.
  • Must have 2 years of experience in each of the following:
    • biogen signals, motion capturing, Electromyography Measurement, EEG/NIRS-Electroencephalography (EEG)/Near-Infrared Spectroscopy (NIRS), EEG/TMS Electroencephalography (EEG)/Transcranial Magnetic Stimulation (TMS), EEG/MEG Electroencephalography (EEG)/Magnetic Encephalography (MEG), EEG/FMRI – Electroencephalography (EEG)/Functional Magnetic Resonance Imagining (FMRI).

National Travel Required 30% of the Time. Able to Telecommute from home.

Submit Resumes to: Brain Vision LLC HR at kathy.wood@brainvision.com