What is Mindstrong Health?

Mindstrong is on a mission to transform mental health and improve patient outcomes through measurement science. Similar to how weight and vital signs are used as basic health metrics, Mindstrong uses digital biomarkers of cognition and mood as metrics for brain health.

MIndstrong uses scientifically-validated technology to monitor brain health. It identifies patterns generated through smartphone touchscreen interactions as a means of how the brain processes and responds to events and information. Our technology does not rely on any content, such as what is typed, voice calls, locations, passwords, or other personal information. Enabled by our technology, we are pioneering a new healthcare delivery model. A model founded on passive, ecological clinical measurement and telehealth to preempt illness and improve outcomes in the most vulnerable and underserved populations.

We are committed to building a diverse and inclusive environment where people of all backgrounds, abilities, orientations and experiences thrive and strengthen our company. We encourage and invite people of all backgrounds to apply for career opportunities and join our journey to transform the future of brain health.

What is the Clinical Specialist Role?

The Mindstrong Health Services Clinical Specialist is responsible for working directly with and coordinating care for patients who are referred to us by our healthcare partners. The Clinical Specialist will proactively engage patients with mental health needs and help to manage their symptoms through biomarker monitoring, crisis planning and response, and triage and assessment.

We are looking for enthusiastic, highly motivated individuals who demonstrate a high level of writing proficiency and comfort with technology. You should have a Master’s degree in a mental health-related discipline and be license-eligible.

This role is a full-time remote with benefits position and will be based out of Central or Eastern Standard Time.

Clinical Responsibilities:

• • Support the mental and physical health care of an assigned patient panel through a digital health platform. Closely coordinate care with the patient’s healthcare team including primary care provider and other mental health providers.
  • Develop, implement and update patient care plans that include biopsychosocial factors, crisis-prevention, and medical behavioral integration for physical health needs.
  • Provide evidence-based therapeutic strategies and systematically monitor and track treatment response for changes in clinical symptoms by using an advanced multimodal digital health platform that includes text-based messaging and telephone capabilities.
  • Empathize, connect, and partner with patients to ensure personal success and sustainability using therapeutic strategies involving motivational interviewing and patient-centered goal setting.
  • Provide care coverage during non business hours to patient panels on a rotating basis.
  • Monitor and provide education about digital biomarkers generated by Mindstrong’s continuous measurements based application.

Administrative Responsibilities:

• • Document patient progress and treatment recommendations in Mindstrong’s HIPAA-compliant portal so as to be shared with other providers and psychiatric consultants.
  • Address patient status changes in collaboration with the Mindstrong Clinical Team in a detailed, timely, and effective manner; communicate changes in Mindstrong service offerings and other care recommendations to patients.
  • Participate in regularly scheduled caseload consultation with the Mindstrong Clinical Team and communicate resulting treatment recommendations to the patient’s providers.
  • Uphold company values and maintain a strong team dynamic including sharing your specific expertise with teammates.
  • Provide feedback to inform the development and delivery of patient/provider-facing products and delivery scale.
  • Learn, test and incorporate new interventions and care pathways to improve outcomes, engagement or care delivery efficiency and effectiveness.

Requirements:

• • Master’s Degree in Marriage Family Therapy, Social Work, Nursing or other mental health related field. (Strong consideration for candidates who are license-eligible).
  • Strong clinical background with in-depth understanding of factors affecting patient outcomes and demonstrated ability to build rapport with patients with behavioral and mental health issues
  • Ability to navigate the care ecosystem and interact with external healthcare providers .
  • Strong communication, interpersonal and relationship skills
  • Professionalism and team orientation
  • Excellent time management skills with an ability to pursue multiple priorities simultaneously and meet established deadlines
  • Motivated, proactive, taking on additional responsibilities without being asked, and managing priorities with minimal supervision
  • Good clinical documentation practices and analytical skills
  • Adequate working knowledge of G Suite

Competitive Benefits:

• • Medical, Dental, and Vision coverage
  • 401k
  • Open vacation policy

Join us in our journey to transform the future of brain health!