Join Us!

At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

NEUROPACE, INC. IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, NATIONAL ORIGIN, MARITAL STATUS, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION OR AGE.

Sr. Analyst, Commercial Operations & Business Analytics

Job Description:

The commercial operations team at NeuroPace is responsible for leading data analytics and managing the commercial team’s data infrastructure such as Salesforce, Tableau, and related sales and customer facing processes. This role is responsible for managing, analyzing, interpreting, modeling and communicating the data that will drive our business forward. This role reports to the Sr. Director, Commercial & Manufacturing Operations.

Role:

• Informs the decision-making process to produce improved commercial outcomes
• Provides a fact-base and thoughtful partnership to the commercial leadership and executive team
• Identifies and establishes the right measurement frameworks, key performance indicators (KPIs), and analysis to identify actionable opportunities that can be used to drive business growth
• Understands how to take large amounts of data and interpret / analyze it in ways that drive business insights
• Supports development of customer facing dashboards that communicate the power of NeuroPace data

Responsibilities:

• Support commercial organization ensuring timeliness, completeness, and report accuracy
• Develop metrics and reports to manage sales pipeline, build revenue, and attain quotas
• Coordinate sales forecasting and planning processes at the direction of and to support the VP of Sales
• Assist in development and management of field team compensation plans and quotas
• Assist with territory planning, account segmentation, and data management activities
• Partner with marketing to calculate and report on patient funnel, conversion rates, and ROI for key commercial programs
• Develop actionable insights from customer data including purchasing habits and trends
• Perform data mining, analytics, and revenue modeling to track progress on key performance indicators and identify opportunities for growth and revenue acceleration
• Develop and manage performance dashboards to capture key metrics to be reviewed with field team leadership to reinforce the right actions and behaviors to drive business results
• Support other functional areas with reports and dashboards that assist with business and regulated activities such as device tracking, complaint trending and reporting, inventory management, customer and patient support, development, and clinical study execution

Requirements:

• Bachelor’s degree required, MBA a plus
• Minimum of 5+ years previous sales analytics experience; previous medical device experience preferred
• Excellent command of business drivers and relevant data sets (e.g. financial, sales & marketing, costs, etc.) and comfort with databases and data analytical tools (e.g. SQL, Tableau, Salesforce, ETLs, etc.)
• Expertise with hands-on data analytics and modeling preferably within the medical device industry
• Proven ability to interact and effectively communicate with peers, customers, business partners, and executives to present actionable insights and facilitate practical use of reports and dashboards
• Ability to understand and communicate the business impact of data analysis and recommendations
• Extensive experience with primary tools used by NeuroPace including Excel, Tableau, Salesforce, etc.
• Recognized for analytical rigor and has ability to effectively analyze ambiguous, partial, or limited data sets
• Must be organized, detail-oriented, and driven with the ability to prioritize multiple competing projects
• Ability to simply explain complex analytical models to less technical users

Culture & Values

NeuroPace is dedicated to developing, manufacturing and marketing safe and effective medical devices that improve the quality of life for patients with neurological disorders. Company priorities include the development of high quality products focused on customer needs and the maintenance of a work environment where employees are respected and encouraged to excel.

By fostering individual performance, teamwork and the spirit of partnership, we provide both the tools and the environment to help employees excel as individuals as well as team members.

Benefits

NeuroPace offers a comprehensive package including:

• Pre-IPO stock option plan
• 401(k) plan
• Medical insurance with PPO and HMO options
• Dental insurance
• Vision insurance
• Domestic partner health coverage
• Life insurance
• Long-term disability insurance
• Section 125 flexible benefits program, including Health Care Spending Accounts and Child Care Spending Accounts
• Section 529 college savings plan
• Three weeks paid vacation to start
• Eleven paid holidays
• PTO for sick time and family emergencies
• Other benefits
  • Health club membership
  • Patent awards program
  • Anniversary rewards
  • Casual dress – everyday
  • Company picnics, parties and barbecues
  • Fully stocked kitchen
  • and more!

Please click here to apply.