Business Development Representative

Canada (Remote)            ·                Full time

Business Development Representative

• Sales
• Canada (Remote)

About Us

At Welbi, we’re improving the quality of life of older adults like our parents and grandparents. We do this by transforming the way front-line workers in senior living communities provide care to them every day.

To learn more about us — how we started, the problems we solve, and how we are helping seniors live more fulfilled lives — watch the Welbi story below:
VIDEO: Welbi Story

We’re backed by some of the biggest names in the senior living industry, and we are building a team of curious, customer-obsessed, collaborative, high performers who take pride in the fact that our work improves the quality of life of millions of seniors across North America. If that sounds like it might be a good fit for you, please keep reading. 

About the role

We are hiring for a Business Development Representative to support our Sales team’s continued growth on our journey to transform the Senior Living Industry. Reporting to our Director of Operations, this role will be a critical addition to our team to help drive top-of-funnel lead generation for Account Executives & Sales Leaders. You will work closely with our leadership team to source, qualify, and build relationships with potential customers. These roles provide a perfect opportunity for self-motivated, numbers-driven, sales-oriented individuals who are looking to grow their careers and continue to help millions of seniors live more fulfilled lives.

What you will be working on

• Lead Generation: Proactively contacting potential customers in the Senior Living industry through various channels including cold calling, email campaigns, and creative outreach strategies.
• Sales Growth: Contributing directly to sales growth by scheduling appointments between qualified potential customers and our account executives
• Lead Qualification: Scoring and qualifying potential new business leads to predict the likelihood that prospects will convert to customers.
• Market Research: Conducting extensive market research to understand the Senior Living industry in substantial detail to help identify more qualified leads and opportunities for expansion.
• Business Development Tracking: Performing ongoing tracking and reporting on business development initiatives to identify successful campaigns and opportunities for improvement. 
• CRM Management: Ensuring our CRM database (Hubspot) is updated and maintained on a consistent basis.
• Documentation & Processes: Helping enhance our sales playbook and documenting best practices for success.

Helping you grow & succeed

At Welbi, we truly believe in empowering each member of our team to help them grow both professionally and personally. This means that you will have the chance to:

• Make a Difference: Your work matters. You’ll be free from bureaucracy and unnecessary paperwork to focus on impacting as many seniors’ lives as possible.
• Grow & Learn: You’ll have the opportunity for endless career growth. To set you up for success, you’ll have access to internal and external resources, mentorship, and workshops.
• Be Heard & Have A Say: You will have space to voice your ideas and opinions to make changes. We are all part of the Welbi decision-making process.
• Meet Friends for Life: Being on such a small team, we’re close-knit. We genuinely care about each other and celebrate our successes together.

What we offer

• Competitive salary, based on extensive external benchmarking.
• Two (2) Weeks of vacation, used anytime.
• Five (5) days for personal use, including sickness, wellness, and family needs.
• Five (5) days of office closure, during the holiday season.
• Health benefits from Day 1, so you don’t need to wait to go to your dentist appointment.
• Remote-first hybrid environment; we have team members spread across Canada and an office in Ottawa when you need it.
• Flexible working style that focuses on productivity and results, not the amount of time you’re online. If you communicate, attend your meetings, and perform your job, we don’t care where it happens.
• Employee ownership; As an early-stage startup, we know how critical every single hire we make is at this stage. After 4 months of employment, our Board of Directors grants every single employee Options in Welbi.
• Mentorship & professional development to help you stay a subject matter expert in your field via guidance from industry leaders, as well as comprehensive external programs and peer groups with incubators like Invest Ottawaand MaRS. 
• Autonomy & impact is prevalent at all levels of Welbi. There are no cogs in our wheels — everyone is included in discussions that impact their role and has the opportunity to speak their minds.
• A culture beyond words on a wall with an emphasis on bringing the team together every single month for company-wide social events & lunches, team socials, quarterly cultural awards, and a constant emphasis on growth & development.

What you bring

• Previous start-up experience
  • You’ve worked at a company in a similar stage to Welbi (18 full-time employees, Seed stage) before. We’re not saying you need years and years of experience, but understanding the current phase we’re in is critical to success.
• Previous BDR/Lead Generation/Cold Outreach experience
  • You’ve done this job before (at least for a bit). A little BDR experience goes a very long way. We’re looking for folks who can come and hit the ground running. 
• Exceptional Interpersonal Skills
  • You’re a great communicator with high emotional intelligence, capable of empathetically articulating technical content to make it easily understandable.
• Customer-Centric Curiosity 
  • You’ve consistently demonstrated curiosity, a solution-oriented mindset, and a drive to understand the needs and priorities of potential customers.
• Phenomenal communication skills in English
  • You have proven skills in writing, speaking, and listening to a wide array of diverse stakeholders.
• A get s*** done approach to work
  • You have the grit and focus to persevere through challenges and go the extra mile to make sure things get done.
• Continuous Improvement Mindset
  • You don’t settle for ‘good enough’ and are constantly looking for ways to improve everything you do.
• Proven Critical Thinking & Problem-solving skills
  • You’re able to identify & solve complex issues with limited resources and have a track record of making well-informed, data-driven decisions while navigating complex challenges.
• Experience as an individual contributor or other self-starting capacity
  • You’re able to execute with limited supervision or resources and have the ability to succeed in a start-up environment
• Collaborative Approach
  • You’re a great team player and thrive at fostering a collaborative work environment, valuing diverse perspectives, and actively contributing to a harmonious team dynamic. 

Like what you read but not sure if you check ALL of our boxes? We still encourage you to apply. Research shows that female-identifying candidates screen themselves out of consideration and apply to 20% fewer jobs than those who are male-identifying. As an inclusive employer whose team is composed of over 50% female-identifying employees, we value applicants with diverse backgrounds, journeys, and profiles. If you feel like you’d be a good fit, please send us your resume.

Please note that Welbi is an equal-opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Send an email to work@welbi.co if you require accommodations, including viewing this job posting in alternative formats.

Please click here to apply.