Engineering Team and Client Project Coordinator

Salt Lake, UT    ·    Full time

Do you love running projects? We mean ALL the aspects…from organizing information to solving problems to encouraging team members?

Do you have those innate skills that coordinating complex projects capitalizes on including masterful organization and thinking outside the box?

When it comes to coordinating multiple intersecting tasks and communicating priorities, are you the person everyone looks to because you always know how to balance the “let’s get it done” message with the “you can do it” attitude?

Are you excited about neurotechnology and creating products that have a positive impact on human health and potential?

Do you want to work for a great company on a mission to change the world?

If you answered yes to these questions, talk to us!

We are looking for a humble badass Engineering Team and Client Project Coordinator to join our team and help keep us on track to meet our goals. This is a full-time, salaried position starting immediately in our Salt Lake City office. This position reports to our Lead Project Coordinator and adventurous culinarian, Henry Shin.

About this Position

This position will require you to wear TWO hats – Engineering Team Coordinator and Client Project Coordinator. We live the small biz life here at Ripple which means most of our folks get to double-up on duties. That’s right. We said “get to”… because we view challenges as an opportunity here at Ripple, rather than something we should shy away from.

In this role, you will be working with our external customers to determine project goals and timelines. After that, you will figure out all the subtasks we must meet to complete those goals. Then, you will input those tasks into our Project Management software and assign them (with encouragement and understanding) to our stellar engineers.

To fulfill this role, here’s the experience you should have under your belt:

• Required: 2 years minimum experience in a Project Manager role.
• Required: 2 years minimum experience using Project Management software (e.g. Jira, Trello, Asana, Microsoft Project, etc.)
• Required: Written and verbal interpersonal communication skills (this is CRITICAL; we need someone who can direct priorities and get the job done while helping our engineering teams understand WHY their tasks are important).
• Required: Deep reserves of grit and optimism. We need someone who doesn’t get defeated easily and steps up to challenge after challenge with a positive outlook.
• Required: Experience collaborating with operations, manufacturing, engineering, and quality departments within a company. Collaboration is a must.
• Preferred: Medical Device industry knowledge.
• Preferred: Biomedical Engineering degree.

In this role, you will:

• Work directly with our contract design and contract engineering collaborators. You will be their main point of contact and represent our company in communication with them. This includes:
  • being present at all meetings with our collaborators,
  • communicating progress on projects via calls and emails,
  • delivering monthly and quarterly reports, and
  • defining goals and timelines.
• Coordinate Design Controls with Quality and Engineering teams. This includes:
  • Oversight and execution of Design Development Plans (DDP),
  • Write-ups of requirements, and
  • Risk definition.
• Set priorities and goals for engineers. For this, you will need to understand the timelines for our contract design and engineering customers, as well as all other Ripple Neurotech Ventures businesses. There is a lot to juggle here – neuroscience research equipment builds, new designs for contract engineering customers, etc. Add in the element of shifting priorities with a moment’s notice. (See what we mean about viewing challenges as opportunities? There’s never a dull moment!)
• Use Project Management software (e.g. Jira, Trello, Asana, Microsoft Project) to organize and delegate tasks.
• Conduct engineering meetings to answer questions, resolve road blocks, and foster collaboration across teams (make sure the software team is talking with the hardware team, etc.)
• Understand Ripple’s processes and technology all the way down to the details. You will have a grasp on the parts that make up our devices and the grand picture of how the devices are used.
• Problem solving – you will evaluate technical issues and work with engineering teams to determine and implement solutions.
• Balance excellence and execution – you will have to think critically about the work we need to do for project completion and the work that is feasible for our team with all priorities at hand.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We are a team. We pitch in and help each other on all projects. If you are “above” doing certain tasks, Ripple is definitely not a good fit for you.

Ripple is committed to equal employment opportunities and does not discriminate on the basis of any protected class defined by the Equal Employment Opportunity laws. Yeah, I know. You’ve heard it a million times, but we really mean it. We find value in a diverse workplace. We are also willing to make reasonable accommodations to enable individuals with disabilities to perform this job.

About Ripple

Ripple delivers game-changing neurotechnology that greatly advances human health and potential. Our products integrate cutting-edge hardware and software elements designed to read and write from the human nervous system. We are funded by our sales revenue, contract design and engineering business, and grants from NIH and DARPA.

Executing this mission requires smart ideas, amazing people, and lots of hard work. To succeed we strive daily to find the best in ourselves as individuals and endeavor to approach our work together with intention, sincerity, and passion.

At its core, Ripple is a community of driven people who are choosing to work together on really hard problems. We are builders and creators and want to see our efforts impact the world for good. Those who thrive at Ripple are self-motivated and work well independently. There are times of intense effort and individual contribution and sacrifice, but we know that what we are building will take time, and living a fulfilling life outside of Ripple will keep team members deeply engaged.

Ripplers are given high-level tasks and a bit of context. Then, they are expected to seek out information, standards, develop new skills and design something great with a team of similarly dedicated and driven colleagues. If you are looking for micromanagement, this is not the place. We encourage individuals to engage in finding solutions to the problems we encounter.

At Ripple, team members are often asked to do things they have never done before. We expect a lot of chances to hear differing opinions, and to be surrounded by people who deeply care about our projects and are interested in the big picture of what Ripple is trying to accomplish. Ripplers are encouraged to take time to help and teach others, and to listen, learn and change their own views until a solution emerges.

We expect great ideas to come from everyone at Ripple. We balance passion and open-mindedness; we strive relentlessly for self-improvement; we own our mistakes and aim to improve, and we all agree to not work with jackasses (no matter how great you think you are). All of us must actively contribute to the quality of our processes and products through thoughtful effort. There is no shortcut to making implantable medical devices or cutting-edge neuroscience tools, but with a strong team building them together, we can do it.

Next Steps

What do you think? Does this job posting get you pumped? Are you already on our website checking out our products to see exactly what we do here?

Then what are you waiting for? Send your resume on over to jobs@rppl.com with a cover letter explaining your interest in this position, and in working for Ripple.

We are excited to hear from you!

Please click here to learn more.