Sales Operations Director

Sales             ·            Canada/USA/Remote             ·           Full time 

Sales Operations Director

• Canada/USA/Remote
• Sales 
• Full-Time 
• Remote

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Interaxon (Muse) is pioneering brain health through its industry-leading EEG neurofeedback platform, built on advanced AI algorithms. Muse spearheads decentralized research initiatives aimed at enhancing mental health practices, optimizing sleep, and advancing neuroscience development. Its AI platform unites researchers, developers, and consumers worldwide, and is supported by over 200 research studies from renowned institutions including the Mayo Clinic, NASA, MITand Harvard. Muse has collected and decoded over 1 billion minutes of brain data to date, which is one of the largest EEG collections in the world. Muse is headquartered in Toronto, Canada with a subsidiary in San Francisco-Bay, California. Visit www.choosemuse.com.

As we continue our B2B business growth, we are seeking a dynamic and experienced leader to join our team as a Sales Operations Director. This pivotal role will be responsible for delivering all aspects of sales operations, driving efficiency, and ensuring seamless execution of sales strategies. The ideal candidate will possess a combination of hands-on execution capability, organizational structure and a strong track record of success in sales operations within a startup environment.

Key Responsibilities

• Develop and implement sales operations strategies to drive revenue growth and operational efficiency.
• In collaboration with the sales team, design, automate, and optimize sales processes, including lead generation, pipeline management, contracting, forecasting, and reporting.
• Collaborate with cross-functional teams, including sales, marketing, finance, and product, to align sales operations with overall business objectives.
• Provide strategic insights and actionable recommendations based on data analysis and market trends.
• Define and monitor key performance indicators (KPIs) to measure sales team performance and identify areas for improvement.
• Manage sales technology stack, including CRM system, sales automation tools, and reporting platforms.
• Guide and support the sales team from a collaborative stance, ensuring alignment with objectives and performance expectations, fostering a culture of continuous improvement and accountability.
• Stay abreast of industry best practices and emerging trends in sales operations, and implement relevant initiatives to maintain a competitive edge.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, or equivalent.
• Proven track record of at least 8 years in sales operations roles, preferably in a startup or high-growth environment.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strategic thinker with the ability to translate vision into actionable plans and drive results.
• Hands-on approach with a willingness to roll up sleeves and tackle challenges in a fast-paced, dynamic environment.
• Demonstrated ability to thrive as an individual contributor while also providing leadership and guidance to a team.
• Experience managing and optimizing CRM systems (e.g., Salesforce) and other sales technology platforms.

At Interaxon, we take pride in fostering a performance driven culture that revolves around innovation, inclusion, and achieving transformative results. We believe in empowering personal growth to not only improve lives but also create positive change in the world. We believe that diversity is an essential part of our workplace culture, and we continue to grow our team through equal opportunity and barrier-free recruitment. Additionally, if you require any accommodations during the selection process, please let us know!

Please click here to apply.